Privacy Policy

Information We Collect

When you call us to schedule a water test, installation or service visit, we may collect your name, phone number, service address, email address if you choose to share it, and details about your water, such as whether you are on public water or a private well and what problems you are noticing.

During a visit, we may record water test readings, notes about your plumbing and existing equipment, and photos of the installation area to plan and document the work.

When you browse this website, basic technical information may be collected automatically, such as your browser type, device type, pages viewed and the general location derived from your IP address.

How We Use Your Information

We use the information you provide to schedule and confirm appointments, perform water tests, prepare written recommendations and prices, complete installations and repairs, and follow up on maintenance such as filter changes.

We may also use it to answer your questions, send appointment reminders, keep records of work performed and improve our services and website.

Cookies and Tracking

This website may use cookies and similar technologies to understand how visitors use the site and to keep it working properly. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not function as intended if cookies are disabled.

How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate our business, such as scheduling, phone and website hosting providers, and with certified laboratories when you request lab testing of a water sample.

We may also disclose information when required by law, to protect our rights or the safety of others, or in connection with a sale or transfer of our business.

Data Security

We take reasonable steps to protect the information you share with us from loss, misuse and unauthorized access. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You may ask us to update or correct the contact information we hold for you, or to stop sending you maintenance reminders, by calling the number below. Depending on where you live, you may have additional rights under applicable law regarding access to or deletion of your information.

Third-Party Links

This website may contain links to other sites, such as equipment manufacturers or public water-quality resources. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their policies.

Children's Privacy

This website is intended for adults arranging water treatment services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Continued use of the site after changes are posted means you accept the updated policy.